Privacy Policy

App: iGuard
Last updated: January 14, 2026

This Privacy Policy explains how iGuard ("we", "us") collects, uses, shares, and protects information when you use the iGuard mobile application (the "App"). If you do not agree with this policy, please do not use the App.

Information we collect

• Account information: such as name, email, and organization/team details (if you create an account).
• User content: information you submit in reports (text, comments, images/photos, timestamps, and related metadata).
• Location information (optional): if you grant location permission, we may collect approximate or precise location to show incidents on the map, support nearby alerts, and improve relevance.
• Device and usage data: basic diagnostics such as device model, OS version, app version, and crash/error logs.
• Payments: if you purchase a subscription, payments are processed by our payment provider (e.g., Stripe). We do not store your full card details on our servers.

How we use information

• Provide core features (creating/viewing incident reports, comments, and map features).
• Operate and maintain the App, including authentication and account management.
• Send service-related messages (e.g., verification, important updates).
• Monitor performance, fix bugs, prevent fraud/abuse, and improve reliability.

Sharing and third parties

We may share information with service providers who help us run the App (for example: hosting, databases, analytics, crash reporting, maps, and payment processing). These providers process information on our behalf and under contractual restrictions.

• Maps: Map features may use Google Maps services.
• Payments: Subscription payments may be handled by Stripe (or your listed provider).

Permissions

The App may request permissions such as Location (to show incidents and nearby alerts) and Photos/Camera (to attach evidence/images). You can change permissions in your device settings.

Data retention

We retain information only as long as needed to provide the App and for legitimate business purposes (for example, maintaining records, resolving disputes, and enforcing agreements), unless a longer retention period is required by law.

Security

We use reasonable administrative, technical, and physical safeguards to help protect information. No method of transmission or storage is 100% secure.

Children's privacy

The App is intended for business users and is not directed to children under 13. If you believe a child has provided personal information, contact us to request deletion.

Your choices

• You can review/update certain account info in the App (if available).
• You can request account deletion and/or data deletion by emailing us.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and may provide additional notice where required.

Contact

Email: iguard@abeprimeventures.org